Professional Experience
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Achieved 100% of daily and hourly sales goals within the first month, consistently meeting or exceeding targets for 18+ months.
Lead daily boutique operations, including opening and closing procedures, managing POS systems, and setting hourly sales goals to align team efforts with daily targets.
Boost daily sales through strategic visual merchandising updates and managing floor sets.
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Performed daily administrative tasks, including managing communications with service providers, improving response time for apartment maintenance requests.
Ideated and executed engaging social media posts featuring property highlights.
Maintained accurate tenant records by updating information in systems such as AppFolio.
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Efficiently manage high-volume shifts by serving 50-100 customers per shift hosting, busing, handling take-out and running food.
Memorize 25+ menu items and rotating specials to give customized recommendations to guests and upselling menu items.
Dedicated member of the team, helping lead and enforce strict and up-to-date state COVID-19 politics to ensure safety of staff and guests.
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Collaborated with program leadership to design and implement engaging after school activities for 20+ participants.
Helped manage conflict resolution and parent communication.
Provided emotional and critical incident response to emergency situations.
Additional Experiences
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I assisted a vendor at the New England Apparel Club Show, a trade show for independent apparel brands. This experience gave me valuable exposure to the behind-the-scenes of wholesale selling and provided insight into the buyer-vendor dynamic.
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I assisted Chicnic, a luxury picnic and event decorating business in Rhode Island, during a brand mockup photoshoot. Being on set and helping to style various decorative setups strengthened my skills in visual presentation and brand image